![]() Your files are encrypted, and currently unavailable. ![]() In the note, attackers warn: "|-= Welcome. Kaseya is a popular software developed for Managed Service Providers that provide remote IT support and cybersecurity services for small- to medium-sized businesses that often cannot afford to hire full-time IT employees, due to their limited size or budgets.Ĭomplicating the attack is the fact that, according to cybersecurity researcher Kevin Beaumont, the malicious update carries administrator rights for clients’ systems, “which means that Managed Service Providers who are infected then infect their client’s systems.”įor a company that says it has 40,000 customers, this could be a disaster.ĭuring the attack, the cybercriminals reportedly shut off administrative access to VSA, and several protections within Microsoft Defender are disabled, including Real-Time Monitoring, Script Scanning, and Controlled Folder Access.Ī screenshot from Malwarebytes reveals a ransom note delivered to an infected Windows machine. ![]() The attack is reportedly delivered through a Kaseya VSA auto-update that maliciously pushes the Revil ransomware onto victims’ machines. It’s critical that you do this immediately, because one of the first things the attacker does is shutoff administrative access to the VSA.” “We are in the process of investigating the root cause of the incident with an abundance of caution but we recommend that you IMMEDIATELY shutdown your VSA server until you receive further notice from us. Number of on-premise customers only as of 2:00 PM EDT today,” Kaseya wrote on Friday afternoon. “We are experiencing a potential attack against the VSA that has been limited to a small
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